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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derek Hartenbower

July 13, 2024

1  out of  5
rating by Derek Hartenbower
"To start, I would hate to put a 1 star review for this company only because I've had good service with this insurance agency up until my apartment had flooded a couple weeks ago. I've been in contact with my claim handler/specialist Joshua Steensen these last two weeks trying to get ahold of him to setup my housing company. I had initially gotten an extension of a week to stay in a hotel until the housing company has gotten paid. They ended up extending it until check out day, July 31st at 11:00pm. I have not heard from my claim handler/specialist for this last week and have to pay for that said end of the month. I have paid almost $500 dollars my first three days in the hotel. But now, I have paid ANOTHER $251 until Sunday, July 14th at 11:00. This is ABSOLUTELY NOT necessary to not hear back from my insurance specialist or even hear about when I'm going to get reimbursed all of my money for this inconvenience of little to no communication. This really sucks to go through this and have to write a nasty review but this is what it has come down to unfortunately."
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Dick Conner

July 12, 2024

5  out of  5
rating by Dick Conner
"Lea is great to work with. She took over after my initial call. And, I really didn’t have to do much thanks to her."
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Kendra Hontz

April 20, 2024

5  out of  5
rating by Kendra Hontz
"Love the customer service."
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Janet Kauth

April 15, 2024

5  out of  5
rating by Janet Kauth
"Great local group. All are very courteous, friendly, and helpful. I've been with alot if companies and this one is hard to beat both employees and rates. Again, big thanks to Lea for being the best agent, available on a moments notice, explained all possible choices and personal touch as well as professional."
We responded:
"Thank you for the kind words. Lea enjoyed working with you, as well as our entire office. We try to offer top notch service with a competitive price, and ALWAYS do what is in the best interest for the client. "
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Jon McCurdy

December 22, 2023

5  out of  5
rating by Jon McCurdy
"I want to express my gratitude for the exceptional service provided by Joe Oldham, my State Farm agent, during a recent claims process. Joe's expertise and prompt action were instrumental in resolving my claim efficiently. His clear communication and commitment to ensuring a smooth process made a challenging situation much more manageable. I highly appreciate Joe's dedication and professionalism in handling my claim and would confidently recommend him to others in need of a reliable insurance agent."
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Tiffany Richards

August 9, 2023

5  out of  5
rating by Tiffany Richards
"I have been with State Farm for years, and have never needed anything. This year has been crazy with a new driver being added to our policy plus having to deal with my landlords new Renters demands. My agent Lea Marsh has been so quick to answer my many questions, and prompt to take care of our youngest driver. Lea even stepped in to single handely take care of our landlord, to make sure we all have the correct documents and dollar amounts needed to please everyone involved. Even though our bill will go up, she did everything with us to get all discounts and definitely made this stressful time not so bad in the end. I seriously could not have done this without State Farm."
We responded:
"Thank you for the 5-star review. We work with a lot of leasing agencies and specialize in helping get correct coverage with correct landlord information. We pride ourselves in setting everything up for you, making insurance seamless and stress free as possible. Lea is amazing and cares for our customers, going above and beyond to provide unsurpassed service. Thank you for being a part of Joe Oldham Agency. "
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Joe Becker

August 3, 2023

5  out of  5
rating by Joe Becker
"Great experience! Lea marsh, took care of my insurance needs!!! I should know, I've been a financial advisor for 32 years. If you're having difficulty with your advisor.....and you know what that means!!! Don't delay. Highly recommend. ✊️"
We responded:
"Thank you for the 5-star review. Lea is wonderful. Being in the business, you understand the importance of service, value and relationships. After 22 years of service, we still strive to be the best in all areas. We take pride in getting to know our customers and developing lasting long-term relationships. We look forward to working with you in the future, and do not hesitate to call, click, or stop in the office, if you need anything. "
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Shirley Cox

April 16, 2023

5  out of  5
rating by Shirley Cox
"Joe's the best. He and his team are always there to help!"
We responded:
"We appreciate your kind words. We are always here for anything you need. Thank you for being a loyal customer all these years. We pride ourselves on developing relationships, that turn to life-long friendships at Joe Oldham Agency. "
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heather Newton

October 13, 2022

5  out of  5
rating by heather Newton
"Very prompt and knowledgeable. We trust his suggestions"
We responded:
"Thank you for positive comments. We offer friendly professional advice to everyone. I always look forward to seeing you and family in the office. Thank you for the friendship we have developed through being a customer over 10 years strong. "
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Jordin Jackson-Roaden

August 3, 2022

5  out of  5
rating by Jordin Jackson-Roaden
"We have been customers of Joe for over 20 years. There is a reason. If we have an issue, he solves it. For example, my 19 yr old son was on vacation and while traveling home, had an accident where a truck in front of him had an object fall out and he ran it over because there was no time for any other reaction. Super proud that he didn’t swerve but it rendered the car out of commission immediately. They were basically in the middle of no-where. Within 20min. Of contacting our State Farm Claims, we had the tow truck on its way, the Body Shop lined up, and the rental car that my child and his friends would drive home. We got updates personally from Joe and his office and he was in constant contact with my shaken 19 yr old. I am so grateful that I have an insurance company and an agent that truly take care of my family."
We responded:
"We are happy he made it home safely. That is what we do. Our job is taking care of customers in time of need. We needed to make sure he was able to get home to his family and make it back in time for school. We were so happy to help, and make the situation a bit less stressful, so you could focus on your family. I appreciate the kind words and your loyalty to State Farm and my office. We try to live by the golden rule in the office. Taking care of customers is my top priority!"
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Kendahl Goetzmann

May 12, 2022

5  out of  5
rating by Kendahl Goetzmann
"Joe and his team are great!! He always gets back to us in a timely manner and has always been able to help us out when we need him!!"
We responded:
"Thank you for the kind words. It has been a pleasure working with you and family all these years. Looking forward to many more together. We are always here when you need us. "
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Melanie Clark

October 1, 2021

5  out of  5
rating by Melanie Clark
"Wr love this place. Three teen drivers and 5 vehicles, they work hard to get a great rate."
We responded:
"Thank you for the kind words and being such a great customer. It was so nice seeing you and Logan last week in the office, and helping maximize all your discounts available. We strive to offer the best service for the best rate possible for our clients."
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Sheila Schiller

May 22, 2021

5  out of  5
rating by Sheila Schiller
"My mom switched her out of state ins to Joe Oldhams office upon her move to Kansas. She could not have been happier!! Becky was incredibly nice and helpful. When it was all said and done she ended up saving money and is receiving better coverage than what she had before. Highly recommend!!"
We responded:
"Thank you for the kind words. Becky is wonderful. Our team is always here to help, offering the best service possible. We are happy the transition was so easy for your mom. Let us know if we can be of further assistance, and look forward to helping for years to come."
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Ernie Honas

May 14, 2021

5  out of  5
rating by Ernie Honas
"Great...! Proficient, accurate and friendly...appreciate it...Thank you."
We responded:
"Thank you for being such a long time customer and believing in our office. We strive to provide the best service, going above and beyond for our customers."
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Jamie Wilborn

February 4, 2021

5  out of  5
rating by Jamie Wilborn
"Great survice"
We responded:
"We are always here to help! Thank you for the 5-star review."
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Denver Gear

January 29, 2021

5  out of  5
rating by Denver Gear
"Excellent customer service excellent agents"
We responded:
"It has been a pleasure getting to know you and your family. We look forward to many years together with our insurance family. Thank you for the review and recommendation."
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Kassandra Boyd

December 28, 2020

5  out of  5
rating by Kassandra Boyd
"They always help when I need them to!"
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Stephanie Willis

December 1, 2020

5  out of  5
rating by Stephanie Willis
"Very sweet and great customer service. He knows his stuff and helps in any way he can."
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Michelle Shirley

November 2, 2020

5  out of  5
rating by Michelle Shirley
"Very professional, nice agent."
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jeff nemechek

September 23, 2020

5  out of  5
rating by jeff nemechek
"Always very responsive and if they say they are going to do something they follow thru."
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Trevis Scott

March 10, 2020

5  out of  5
rating by Trevis Scott
"Fantastic customer service."
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Tina Jallice

February 17, 2020

5  out of  5
rating by Tina Jallice
"The Best☺"
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Linette Rutledge

January 4, 2020

5  out of  5
rating by Linette Rutledge
"Wonderful staff !"
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Lisa Sanesanong

September 27, 2019

5  out of  5
rating by Lisa Sanesanong
"Joe Oldham's State Farm agency is a 5 star service. The team, Betsy and Becky are super friendly and responsive. When I call in, email, or have questions, they are there to help me in a timely manner. I highly recommend using Joe Oldham as your insurance agency. I've been insured with them for more than 7 years and have been happy."
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Jody Mason

August 27, 2019

5  out of  5
rating by Jody Mason
"Joe and his team are always super friendly and do whatever they can to help navigate changes to our car/home/life insurance policies as our lives and needs change. He explains the policies and options well and has never made us feel pressured to buy anything. He works with our schedules and is always very responsive to both phone and email requests/questions."